Refund Policy

Effective Date: 01/01/2025

At Business Alignment Service, we strive to provide high-quality services tailored to your business needs. If you are not fully satisfied with our services, please review our refund policy below. 

1. Eligibility for Refunds
Refunds may be considered under the following conditions:

• If a service has not been delivered as agreed upon.

• If a cancellation request is made within 10 days of purchase.

• If there is a significant issue with the service that cannot be resolved.

2. Non-Refundable Services
The following are not eligible for refunds:

• Services that have been fully rendered and completed.

• Digital products or downloadable materials.

• Consultation fees once the session has commenced.

• Any customized service that has already been initiated.

3. Refund Request Process
To request a refund, please follow these steps:

• Contact our customer support at kellyometras@gmail.com with your order details and the reason for your request.

• Our team will review your request and respond within 5 business days.

• If approved, the refund will be processed using the original payment method within 10 business days.

4. Modifications to the Policy
Business Alignment Service reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact us at kellyometras@gmail.com.